New model for Rochdale domestic abuse services

A new specialist domestic abuse service that makes it easier for people to access help and support has been launched.

The service is available to residents in the borough of Rochdale and is delivered through a partnership between the council, Victim Support, WHAG (Formerly Woman’s Housing Action Group), Rochdale Connections Trust and 24-7 Locks.

The new model provides safe accommodation and comprehensive support for victims and survivors, children and young people, and people who harm. It has a single point of access with one phone number and email address. This will help with all domestic abuse-related advice, referrals, accommodation and support. The service accepts self-referrals and referrals from partner agencies. 

Kuiama Thompson, director of public health and communities for Rochdale Borough Council, said: “We look forward to working with our partners and want to thank everyone who have been involved in bringing this partnership together. At the core of our vision is the commitment to deliver value to our residents and to keep everyone safe. This new domestic abuse model aims to do just this. We can help find the right support for victims and those who carry out harm. We take domestic abuse very seriously and no one should feel unsafe. This easily accessible service will help people find the right advice, one to one support and accommodation for victims, survivors and anyone affected by domestic abuse.”

Kirsty Rhodes, chief executive officer for WHAG, said: “As a local organisation WHAG are delighted to be part of the partnership. The importance of a safe home cannot be underestimated. Being able to support the safe accommodation offer to ensure that individuals and families have a safe and welcoming home, when in need of a secure and stable environment is vital. WHAG is committed to delivering a quality service to the Rochdale Borough community.”

Val Hamilton, area manager at Victim Support, said: “We are thrilled to be launching this much-needed service for anyone affected by domestic abuse in the borough of Rochdale. After seven years of working with Rochdale Borough Council to provide high-quality support for victim-survivors, we look forward to taking on the leading role in this new service. Domestic abuse is not something anyone should have to live with, we want people in the local community to know that our team of specialist staff, including independent domestic violence advisors, are here to help. We look forward to working closely with the council, alongside other local services, to deliver the best possible service for those impacted by domestic abuse.”

Nick Bearne, client manager for 24-7 Locks said “We are looking forward to providing the home security element of the new domestic abuse support model. We have been providing similar services across different parts of the country for the past 10 years. We look forward to using our knowledge and experience for the benefit and safety of those in need within the Borough of Rochdale. Our core belief is that everyone has the right to feel safe and to sleep soundly within their own home”.

Rochdale Domestic Abuse Services:

• 0161 507 9609 
• rochdale@victimsupport.org.uk
• Live chat: www.victimsupport.org.uk/live-chat